(last updated 23 August 2024)

This Privacy Policy sets out how Clair Carr collects, uses, and protects any information provided by Clients and potential Clients.

Data Collected: Personal information collected will include: Name, address, telephone numbers, email address, date of birth, and certain health/medical information obtained and provided by the client when completing the Client Enrolment form.  

Data may be collected via: the online booking system – Cliniko - and the payment processing system - Stripe; Client Enrolment form; a telephone conversation or email contact with Clair Carr; Facebook; Instagram; Mailchimp as well as this website.

Please note, it is the Clients responsibility to inform Clair Carr / the instructor, prior to the session, of any changes to their medical/health status which may affect their ability to exercise.

Booking system: Cliniko is practice management software used by Practitioners to manage schedules, treatment records, invoices, payments etc. Cliniko encrypts client data and is backed up daily. Information such as the Clients name, address, telephone number and email address along with a record of the Clients sessions is stored on this system. By booking online you are agreeing to your data being stored in Cliniko. Please note that you will receive booking confirmation/reminder/cancelation emails and/or texts via Cliniko. You can view Cliniko’s Privacy Policy using this link: 

https://www.cliniko.com/policies/privacy/

Payment Processing Platform: Your payment is processed by Stripe. Stripe accepts most credit cards and debit cards. You can view Stripes Privacy policy here: https://stripe.com/en-gb/privacy

Client Enrolment Form: All Clients will need to complete and sign this health questionnaire.  

How your information is used: The personal information you provide, is used to provide the best possible service (such as contacting you about your booking; planning Pilates Mat classes/Private/Semi Private/Reformer/Studio sessions accordingly; to provide you with information on Pilates Mat classes/Private/Semi Private/Reformer/Studio sessions and other Pilates related activities, which I think may be of interest to you), both electronically or otherwise. 

Your right to withdraw your consent to be contacted. You have the right to withdraw your consent to be contacted (in writing, by emailing me at clairjcarr@gmail.com) at any time should you no longer wish to receive further information about my services and/or other Pilates related activities.

Security: Your data is stored securely for a period of time such that it complies with my professional, legal and insurance requirements. It is used in confidence and will only be used for the purpose for which it was collected.

When your information is shared: I will not sell your personal information onto third parties. With your consent, certain relevant information may be shared with other health care professionals e.g. when referring on for further medical investigations; Pilates Instructors for class cover or where I am required to do so by law.  

 

Cookies: Although my website uses cookies, I, personally, do not collect or use any of your information from my website for marketing purposes. If you link to other sites, they may collect information about you. Such sites are not within my control and are not covered by this privacy statement. My website was developed using 123-Reg Website Builder and their use of cookies can be found here: https://www.123-reg.co.uk/terms/cookie-law-terms.shtml. As well as agreeing to the use of cookies on my website, please note you can also control cookies through your own browser.

Use of my website: Information on my website has been provided for Pilates purposes only. All information is provided “as is” and in good faith. Clair Carr makes no warranties or representations of any kind that the services provided by this website will be uninterrupted, error-free or that the website or the server that hosts the website are free from viruses or other forms of harmful computer code. Although every effort has been made to ensure that the information is accurate, errors may occur. In no event shall Clair Carr, its employees or agents be liable for any direct, indirect or consequential damages resulting from the use of this website. Clair Carr may update/alter information on this website from time to time. 

Links: Where links are provided to other websites, these are done in good faith and for information purposes only. Clair Carr disclaims any responsibility for the materials contained in any other website linked to this site.

Disclaimers: Obtain medical clearance from your healthcare practitioner prior to beginning the exercise programmes described on this site. The exercises described on this website are not suitable for everyone and are not a substitute for medical expertise. If done improperly, exercise has some risk of injury. If you feel discomfort or pain, DO NOT continue. Clair Carr disclaim any liability or loss in connection with the exercises described herein.